Pre-Recorded Calls
With our new streamlined media player, it is faster and easier to record calls and make edits. We have added AI transcription in conjunction with your audio to easily communicate requests and changes with your operator. Both audio and transcript are available for download to allow editing on the go.
Modern pre-record player & functionality
- Online playback on desktop, tablet, and mobile
- Access control via Multimedia Centre
- Seek and control playback speed via familiar media player
- Progress and time indicator make it easier to request edits
AI-generated and synchronized transcript
- Click on any text sentence to skip to corresponding audio
Downloads
- Source audio as MP3 if required for offline review
- Transcript for streamlined editing flow
